Returns & cancellations

30-day returns

If a piece isn’t right for your kitchen, return it within 30 days of delivery for a refund to your original payment method. Items must be unused and in their original packaging.

How to start a return

1. Contact us with your order number and the item you’d like to return.
2. We’ll email you a return authorization and instructions.
3. Pack the item in its original packaging and ship it back.
4. Once we receive and inspect it, we’ll refund your card within 5–10 business days.

Cancellations

Orders can be cancelled any time before they ship — just contact us as soon as possible. Once an order has shipped, it falls under the return policy above.

Defects & warranty claims

Every item carries a lifetime guarantee against manufacturing defects. If a piece fails under normal use, contact us with photos and your order number and we’ll replace it or refund it — the return window does not apply to warranty claims.

Refunds are issued to the original payment method. We don’t bill on a recurring basis, so there’s nothing to cancel beyond an open order.